We have 100% FREE Worldwide* Shipping with No minimum spending! On almost all orders except for selected promotional items.

Sustainable packaging practice

In line with our sustainability “Minimal packaging” practice, Arogema only uses resources that is necessary to deliver our items in good condition. Items will be bubble or foam wrapped for protection. For jewelry, no matching jewelry boxes will be provided. In our survey, we understand the boxes are hardly used after delivery and often discarded. Storage of jewellery pieces tend to be consolidated in a proper storage box by customers for practicality and space constraint. While we cannot avoid the use of protective packaging, we strive to reduce the amount used. It costs more carbon footprint to manufacture a box and corresponding inlays, increase the size/weight of the delivery, incur more material to bubble wrap the box for delivery. And the good news is, this certainly help keeps the cost low translating to more savings for our customers.

How long will it take to ship my order?

All orders are processed within 24 business hours and shipped within 3-5 business days. Please allow 2-4 weeks for US delivery due to large demand. Please allow 3-6 weeks for International delivery.

When will I receive tracking information:

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number. You may track your order here

If you do not receive your tracking number within 7 business days, please contact us!

How much is shipping?

This depends on the product ordered, the total weight, and where we’re shipping to. Shipping can range from $4.95 – $12.95 for single product, and additional shipping charge for each product ordered. On confirmation payment screen total amount will be listed before processing.

Shipping Delays: Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. Arogema cannot be held responsible for delays caused by unforeseen or uncontrollable events such as: adverse weather conditions, mechanical problems and/or driver error.

Shipping Time:

US orders usually take between 7-14 business days to be delivered from the date they are shipped.

Worldwide orders take 7-21 business days and in rare cases can take 30+ business days.Please note in some countries, customs may cause an additional delay in delivery.

All orders will have tracking ID and customers will receive automated email updates on the shipment status.

*Countries we ship to:

Please note in the countries below, customs may cause an additional delay in delivery.

  • New Caledonia
  • Lebanon
  • Monaco
  • Philippines
  • México
  • Honduras
  • Jersey
  • Jamaica
  • Jordan
  • Indonesia
  • Iran
  • Iraq
  • Morocco
  • Kuwait
  • Costa Rica
  • Taiwan
  • Puerto Rico
  • Turkey
  • Reunion
  • Egypt
  • Argentina
  • Perú
  • Colombia
  • Chile

If your have questions or haven’t received your order, please contact our support team.